Office & Admin · SOC 43-5011
Documentation is increasingly automated; carrier negotiation and exception-handling still need human judgment.
Parts of the job are exposed, but judgment and context still matter.
Timeline: Freight platforms (Flexport, project44) automate documentation and tracking; clerk roles will consolidate into logistics coordinator positions requiring carrier management skills by 2028.
Tap a skill to find courses on Coursera.
Some links are affiliate links — if you sign up or buy through them, we may earn a commission at no extra cost to you.
$50,730 median pay
$49,900 median pay
$61,630 median pay
$66,140 median pay
$43,830 median pay
AI job-risk card
Cargo and Freight Agents is watch on AIFear. Parts of the job are exposed, but judgment and context still matter.
AIFear.com
Our AI Fear Score for Cargo and Freight Agents is 45/100 (Watch). Parts of the job are exposed, but judgment and context still matter.
45 out of 100, based on an AI-model review of this occupation's O*NET tasks against what current AI can actually do.
Most exposed: Preparing bills of lading, invoices, and shipping documents, Estimating freight rates and recording shipment costs, Entering shipping data via scanner or computer, Maintaining records of goods shipped and stored. Harder to automate: Negotiating transport arrangements with carriers, Tracking and troubleshooting delivery problems, Coordinating customer notifications and pickup logistics.
Lean into Logistics and freight operations, Transportation management systems (TMS), Carrier negotiation, Customs and trade compliance basics, Supply chain visibility tools. Consider roles such as Logistics Coordinator or Transportation Analyst or Import/Export Compliance Specialist.
Tasks, skills and AI-exposure for this role were reviewed by an AI model against its O*NET task profile (curated roles use published research anchors). Pay and employment, where shown, are U.S. BLS OEWS (May 2024) figures. This is an estimate, not a prediction about any individual's job. Compare all occupations.