Office & Admin · SOC 43-6013
Medical administrative tasks are highly automatable — AI already transcribes, schedules, and routes clinical information at scale.
Core tasks are highly automatable — expect major disruption.
Timeline: AI ambient documentation (Nuance DAX, Suki) and automated scheduling are already transforming medical offices; administrative roles will shrink significantly by 2028 as EHR AI matures.
Tap a skill to find courses on Coursera.
Some links are affiliate links — if you sign up or buy through them, we may earn a commission at no extra cost to you.
$47,170 median pay
$44,660 median pay
$48,950 median pay
$38,370 median pay
$54,140 median pay
$48,450 median pay
Industry pages show which sectors this occupation feeds and the AI companies driving the shift.
AI job-risk card
Medical Secretaries and Administrative Assistants is high risk on AIFear. Core tasks are highly automatable — expect major disruption.
AIFear.com
Our AI Fear Score for Medical Secretaries and Administrative Assistants is 78/100 (High risk). Core tasks are highly automatable — expect major disruption.
78 out of 100, based on an AI-model review of this occupation's O*NET tasks against what current AI can actually do.
Most exposed: Scheduling patient appointments and confirmations, Transmitting medical records and lab results, Maintaining medical records and correspondence files, Interviewing patients to complete intake and insurance forms, Answering calls and routing to appropriate clinical staff. Harder to automate: Managing physical supply inventory and ordering, Navigating complex patient insurance issues requiring advocacy.
Lean into Electronic health records (EHR) systems, Medical billing and coding basics, Healthcare compliance (HIPAA), Patient communication and empathy, AI medical transcription tools. Consider roles such as Medical Office Manager or Health Information Technician or Patient Experience Coordinator.
Tasks, skills and AI-exposure for this role were reviewed by an AI model against its O*NET task profile (curated roles use published research anchors). Pay and employment, where shown, are U.S. BLS OEWS (May 2024) figures. This is an estimate, not a prediction about any individual's job. Compare all occupations.