Sales · SOC 41-3091
AI can generate proposals and handle FAQs, but the trusted relationship that closes service contracts still requires a skilled rep.
A large share of tasks is exposed; the role will change a lot.
Timeline: AI SDR tools will handle initial outreach and basic proposals within 2 years; reps who excel at complex needs discovery and relationship management will remain essential.
Tap a skill to find courses on Coursera.
Some links are affiliate links — if you sign up or buy through them, we may earn a commission at no extra cost to you.
$78,140 median pay
$89,990 median pay
$38,540 median pay
$61,460 median pay
$66,780 median pay
$100,070 median pay
AI job-risk card
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel is at risk on AIFear. A large share of tasks is exposed; the role will change a lot.
AIFear.com
Our AI Fear Score for Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel is 55/100 (At risk). A large share of tasks is exposed; the role will change a lot.
55 out of 100, based on an AI-model review of this occupation's O*NET tasks against what current AI can actually do.
Most exposed: Answering standard service and pricing questions, Computing and comparing service costs, Drafting sales presentations and proposals. Harder to automate: Building long-term client relationships through follow-through, Problem-solving post-sale service issues in person, Understanding unique client contexts to tailor solutions.
Lean into Consultative selling, Service contract negotiation, CRM platform fluency, Account management, AI-assisted proposal generation. Consider roles such as Key account manager or Customer success manager or Business development director.
Tasks, skills and AI-exposure for this role were reviewed by an AI model against its O*NET task profile (curated roles use published research anchors). Pay and employment, where shown, are U.S. BLS OEWS (May 2024) figures. This is an estimate, not a prediction about any individual's job. Compare all occupations.